TERMS & CONDITIONS

AI Employee – Virtuspark AI Digital Solutions
Last Updated: April 30, 2026


1. Acceptance of Terms

By accessing or using the AI Employee platform (“Service”), you agree to be bound by these Terms & Conditions. If you do not agree, you must not use the Service.


2. Description of Service

AI Employee is an AI-powered business automation platform that provides:

AI voice assistants (call handling and automation)

Chat automation (messaging platforms, SMS, web chat)

CRM and customer data management

Marketing automation tools

Website and funnel integrations

The Service is designed to help businesses automate communication, lead management, and workflows.


3. User Responsibilities

You agree to:

Provide accurate account and business information

Use the Service only for lawful purposes

Comply with all applicable data protection and communication laws

Review and verify all AI-generated outputs before relying on them

You are responsible for how the AI interacts with your customers.


4. AI Voice & Communication Disclosure

By using AI Employee, you acknowledge that:

AI may answer phone calls, messages, and customer inquiries on your behalf

Conversations may be recorded, processed, and stored

AI responses are automated and may not always be accurate

You are responsible for informing your customers when they are interacting with AI, if required by law.


5. CRM & Customer Data Responsibility

The platform may store and process customer data.

You agree that:

You are responsible for obtaining proper consent from your customers

You control how customer data is collected and used

You comply with all applicable data protection laws

Virtuspark AI Digital Solutions is not responsible for how you use customer data.


6. Acceptable Use Policy

You agree NOT to:

Use the Service for illegal or harmful activities

Send spam or misleading communications

Process sensitive data without proper authorization

Attempt to disrupt or exploit the platform

Impersonate individuals or misrepresent your business

Violations may result in suspension or termination.


7. Third-Party Integrations

The Service may integrate with third-party platforms.

We:

Are not affiliated with these platforms

Do not control their services

You are responsible for complying with their terms and maintaining your accounts.


8. Marketing & Performance Disclaimer

We provide tools to assist your business, but:

We do not guarantee results, leads, or revenue

Outcomes depend on multiple external factors


9. Payments & Subscription

Services may be subscription-based

Fees are billed based on selected plans

Payments are non-refundable unless stated otherwise

Pricing may change with notice


10. Intellectual Property

All platform technology remains the property of Virtuspark AI Digital Solutions.

You retain ownership of your data and content, but grant us a limited license to process it to provide the Service.


11. Limitation of Liability

To the fullest extent permitted by law:

Virtuspark AI Digital Solutions is not liable for:

AI errors or miscommunication

Business losses

Damages resulting from use of the Service

Use the platform at your own risk.


12. Account Termination

We may suspend or terminate accounts if:

These Terms are violated

The platform is misused

Required by law


13. Changes to Terms

We may update these Terms at any time. Continued use means acceptance of updates.


14. Governing Law

These Terms are governed by applicable laws in the relevant jurisdiction.