AI Employee – Virtuspark AI Digital Solutions
Last Updated: April 30, 2026

1. Introduction

This Privacy Policy explains how we collect, use, and protect your information when using the AI Employee platform.

2. Information We Collect

a. Account Information

Name

Email address

Business information

Contact details

b. Customer Data (via CRM)

Customer names

Phone numbers

Messages and interactions

Lead and sales data

c. AI Interaction Data

Voice call recordings (if enabled)

Chat messages and prompts

AI-generated responses

d. Technical Data

IP address

Device and browser information

Usage activity

3. How We Use Information

We use your data to:

Provide and operate the Service

Enable AI voice and chat automation

Manage CRM data

Improve system performance

Provide support

Maintain security

4. AI & Voice Data Processing

By using the Service:

Calls and messages may be recorded and processed

Data may be used to improve AI performance

You are responsible for informing your customers where required.

5. Data Sharing

We do not sell your personal data.

We may share data with:

Hosting providers

Communication providers (voice, SMS, APIs)

Analytics services

Legal authorities if required

6. Data Retention

We retain data:

While your account is active

As needed to provide services

As required by law

You may request deletion of your data.

7. Your Rights

Depending on your location, you may have rights to:

Access your data

Correct your data

Request deletion

Withdraw consent

8. Data Security

We implement reasonable security measures, but no system is completely secure.

9. Cookies & Tracking

We use cookies to:

Improve user experience

Analyze usage

Enhance functionality

You can manage cookies in your browser settings.

10. Third-Party Services

We use third-party providers for hosting, communication, and payments. They may process your data under their own policies.

11. International Data Use

Your data may be processed in different countries using secure systems.

12. Updates to This Policy

We may update this policy. Continued use means acceptance.